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Guaranteed Departures and Small Group Fee

Please read carefully

We understand that people are reluctant to commit to a week-long tour if they are not sure it will even run. This is especially true for our Australian and Kiwi travellers, who are coming from very far away and tend to plan well in advance.

We also know that many of you look forward to meeting new people and enjoying the camaraderie of like-minded adventurers, and perhaps this is the most important aspect for you.  Thus, in the unlikely event that your tour fails to reach its minimum required numbers, we will offer you an alternative tour or give you the option to cancel one month before departure for a full refund, no penalty attached.  Please read our policy as follows:

We will guarantee a tour departure for our five-night Tuscany by Vespa Getaway Tour with a minimum of 2 people. A small group fee will apply for groups of less than 6 people. Thirty days before your tour departure we will contact you to advise you of the situation regarding the number of people on the tour. There are two possible scenarios:

There are more than two and less than six people signed up, in which case the tour is guaranteed but you are obliged to pay the small group fee of €200 per person. If the tour receives additional sign-ups to bring the tour to more than five by the time the tour departs, then the small group fee will be refunded to you.

OR, there are more than five people booked on the tour, and no small group fee is requested. 

Guaranteed Departures and Small Group Policy for our scooter tours in Puglia & Basilicata, Provence, Croatian Islands, and Andalucia Spain: We will guarantee a tour departure with a minimum of 4 people for those tours. A small group fee will apply for groups of less than 6 people.

Thirty days before your tour departure we will contact you to advise you of the situation regarding the number of people on the tour. There are three possible scenarios:

There are less than four people signed up on the tour, so as a result we cancel the tour and give you a full refund.

OR, there are more than three and less than six people signed up, in which case the tour is guaranteed but you are obliged to pay the small group fee of €200 per person. If the tour receives additional sign-ups to bring the tour to more than five by the time the tour departs, then the small group fee will be refunded to you.

OR, there are more than five people booked on the tour, and no small group fee is requested. 

At all times we reserve the right to decline a new booking within 8 weeks of the start date, subject to current booking numbers on that departure. This is to avoid unwanted disappointment and frustration to our travellers if the tour does not meet minimum numbers.





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Customer support

info@scooterbella.com
Contact us by email. All inquiries.

(+64) 021 0711972

General information and sales, New Zealand. Contact us by calling or leaving a message on Whatsapp

(+39) 348 564 0934

Italian Branch office
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Customer support

info@scooterbella.com
Contact us by email. All inquiries.

(+64) 021 0711972
General information and sales, New Zealand. Contact us by calling or leaving a message on Whatsapp. 

(+39) 348 564 0934
Italian Branch Office. Contact us by calling or leaving a message on:

Whatsapp / Telegram / Signal
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